The SmartLock dongle supports Windows 10 and USB 3.0 ports.
However, some customers have experienced a problem using the dongle with USB 3.0, whereby the dongle is not recognised. This problem is resolved by changing a BIOS setting.
In the BIOS on the PC, change the setting “USB EHCI Port Debug” from the default value of “Disable” to “Enable”. After changing the setting a reboot of Windows is required.